Manufacturing automation
Bring order to the shop floor and cut manual office work. We help organise order fulfilment, report production progress, automate documents and quotes, and connect information spread across your company systems.
Case studiesWe automate businesses.We connect systems, devices and AI.
Tell us what you want to improve. The first consultation is free.
Example integration graph. ERP exchanges data with CRM, e-commerce, WMS, MES, SCM and finance. MES communicates with machines, WMS with SCM, HR with finance and DMS with finance. ERP sends product data to PIM, which publishes it to e-commerce. ERP and MES feed BI analytics.
We worked for
Services
How can we help?
Technology that fits the problem, not the other way round.
IoT systems
Connect devices, sensors and machines with an app and the cloud. We build complete IoT systems: device communication, backend, telemetry, dashboards, mobile apps, alerts and automation. LoRaWAN • NB-IoT • LTE • MQTT • Bluetooth • Cloud
Our servicesAI
Reduce the work people still do by hand. We automate document and data flows, email analysis, quoting, reporting and other repetitive processes. We also build AI agents that use data from your ERP, CRM, documents, databases and other systems.
AI automation and agentsCustom software
When an off-the-shelf product doesn't fit your process, we build your own. We design web and mobile apps, internal systems, B2B portals, SaaS platforms and solutions integrated with your existing infrastructure.
Custom softwareChallenges
Where is your company losing time?
Often you don't need another system. You need to connect the ones you already have.
Sound familiar? Show us where your team loses time. The first consultation is free.
Assigning tasks and tracking progress
Who is handling it? What stage is the order at? Where is the latest version of the document? When answers have to be chased through emails, chat or a manager, work slows down and customers wait. A shared task list, clear ownership and documents attached to each job make work easier to organise and progress easy to track.
Handling documents, quotes and reports by hand
Retyping orders from emails, going through attachments and compiling data in spreadsheets takes your team time every day. Automation and AI read the information, draft quotes and prepare reports, leaving people to review and approve the results.
Searching for information across many systems
The order status is in the ERP, customer arrangements in the CRM and the details in emails and spreadsheets. A company AI agent combines information from connected sources and answers your team's questions - citing sources and respecting user permissions.
Key point
You don't have to replace your systems to automate your company.
In most cases we don't replace systems that work. We build the missing pieces and the integrations between them.
Integrations
Already using an ERP, CRM or other systems?
We connect them into one data flow - from the order, through production and the warehouse, to finance and BI reports.
We'll check how to connect the systems you already use - without replacing what works.
Industries
Solutions for your industry
We know the processes of the companies we work with. Detailed case studies are available in Polish.
ManufacturingShop-floor organisation, quoting, reporting and a company AI agent.See case studies 
AgricultureSensors, telemetry, data platforms and AI for AgriTech.See case studies 
AutomotiveParts enquiries, service bookings and quotes handled with AI.See case studies 
Transport and logisticsOrders from emails, carrier communication and document checks.See case studies
Expertise
What we do best
Three areas where we combine software, devices and AI.
01
Manufacturing automation
If you run a manufacturing company, we can look at the whole process - from the customer enquiry, through quoting and preparing documentation, to fulfilling the order on the shop floor and reporting the results.
Scope
- production order management
- work planning
- sharing documentation with workers
- progress reporting
- document and quote automation
- ERP integration
- AI implementation
Result
- supervisors see order progress
- less manual retyping of data
- information from your ERP and other systems in one place
02
Internet of Things
We build systems for device manufacturers, industry, integrators and infrastructure operators. We can take care of the whole system or just a selected part of it.
From sensor to cloud and app.
- 1
Device / sensor
Collecting measurements and operating status.
- 2
Communication
Reliable data transfer between devices and the platform.
- 3
Backend and database
Processing, integrating and securely storing data.
- 4
Dashboard and alerts
Data visualisation, notifications and real-time monitoring.
- 5
Automation
Rules and actions that control devices automatically.
03
AI that knows your company
A company AI agent combines information from connected systems and answers your team's questions - instant access to your real data and processes. Try the demo below.
The agent uses
- ERP, CRM and WMS
- databases and Excel sheets
- documents and email
- production systems
What you get
- answers in plain language
- with the data sources cited
- within user permissions
Agent AI
sample data · Metalex Ltd.
U
How much did we sell this week?
AI
47 orders · PLN 284,000
Top product: Model X Pro (38% share).
Vs. last week: +12% ▲
Top product: Model X Pro (38% share).
Vs. last week: +12% ▲
Source: HubSpot + warehouse data · demo data
U
Which leads haven't been contacted in 14 days?
AI
I found 8 leads with no contact for over 14 days.
Warmest: Kowalski Ltd.
Last contact: 16 days ago. Value: PLN 45,000.
Shall I draft a message to send?
Warmest: Kowalski Ltd.
Last contact: 16 days ago. Value: PLN 45,000.
Shall I draft a message to send?
Source: HubSpot CRM · demo data
Why us
Why IT Hero?
One partner from device to app
- 01
Software + IoT + AI
We don't stop at a single technology layer. We can combine the device, backend, app, integrations and AI in one project.
- 02
Working with your IT
We can deliver a complete solution or take over only a selected part of the project.
- 03
12-month warranty
After launch we provide support and further development.
- 04
From device to app
We combine hardware and software into one consistent product - from the device layer to the user app.
- 2021Founded
- 18Team members
- 14Clients
How we start
How do we start?
You don't need a ready specification to begin. We go through the whole process, from understanding the problem to development after launch.
- 1
You show us the problem
We don't need a ready specification at the start.
- 2
We design the solution
We review existing systems, processes and integration options.
- 3
We build and deploy
Depending on the project, this can be software, integration, IoT, AI or a mix of these.
- 4
We keep improving
We stay with the project after the first launch.
Careers
A company made by people
IT Hero is made of technology enthusiasts - developers who love what they do. Every project is more than lines of code to us. It is a challenge we take on with full commitment.
Want to work in a team that combines professionalism with passion?
Join IT Hero
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Show us what you want to improve
You don't need to know which technology you need. Tell us about the process, device or problem. We will check how it can be solved and which technologies really make sense.